Reply To: SDM: CaseType über Benutzer bei Mail

23/06/2015 at 10:55 #2965

Member

Hi Marc,

4.) Ich habe unterschiedliche Postfächer (Empfängeradressen), die POB abholt.

Ich habe auf der Mail-Tabelle entsprechend Triggger liegen, die den Vorgang manipulieren (auch CaseType, etc…)

Die Trigger/Conditions laufen auf System Master Data -> Modules -> CMD -> Mail

Lege dir eine Condition an
Action: Update (Aktualisieren)

AND Condition:
MailStatus geändert in Empfangen
MailFrom = ‘MeineEmail@Email.com’

In der DataAction dahinter machst du die Manipulation mit
Action: Update
Zieltabelle: Case
Kriterien: CasePK=[RootPK]

Dann manipulierst du von der Mailtabelle aus deine Cases …

Das wäre meine Lösung…

LG
Timm

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