Vejle municipality will be speaking at the upcoming Scandinavian PUG conference about setting up different case windows for different user groups. In Vejle they had a department outside IT that wanted to run on the IT department’s case management system; in this presentation Vejle will show how they dealt with that request. All data is stored in one database, but as the case management windows filter on case types, CI’s, CI types etc. depending on user group, it is different windows that are shown depending on the user group the user belongs to.
Interested in the topic? Sign up for the conference here