The POB User Group meeting in Denmark was a big success. 27 POB users from 17 organizations met to hear about how RFC’s can be automated using cases and changes and POB’s Self Service Portal. Allan Eriksen, Vordingborg municipality, did a great presentation on how to make a service in the portal, how triggers are set up, and web services configured. A lot of relevant questions came up and they led to interesting answers and discussions.
You can read more about the self service set-up in Vordingborg municipality at http://www.wendia.com/self-service-makes-way-for-higher-quality/
Thanks to Allan Eriksen for his presentation, and to Herning municipality for hosting us.