Reply To: Tasks and Cases in Single View

Stefan Reichelt

Actually, we have a similar RFC open. We would like to have Tasks and Activities together in one list. Reason: Our users don’t want to use the PCM module because they already have their overview full of poblets (Cases, Tasks, some of them use the Calendar – I am the only one with 5 poblets) and don’t want to have yet another list (Activities) to watch. Only we POB admins have an Activity poblet in the SDM overview, and we are the only ones really working with Activities (mainly QA processes).

Your idea is definitely something I would support. The greatest thing would be a kind of expand/collapse control on each Case line, allowing to see all sub Tasks of the case. The perfect thing would be a combination: Collapse/expand child Cases + collapse/expand Tasks below all of these cases…