The upcoming Scandinavian POB User Group Conference will feature interesting break-out sessions on the use of POB – and we are happy to add May Liss Urang, from Statsbygg in Norway, to the list of speakers. Statsbygg has a very advanced use of Self Service Portals to handle all requests. The “Teknotorget” has approx. 1,000 users who turn to this portal with any IT-related issue, and the “Servicetorget” serves approx. 500 users when it comes to any non-IT-related request. May Liss Urang will give an insight into how the portals are set up in POB, and the business value Statsbygg gets from offering self service.
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