PUG 2017 has just been held at the Sundvolden Hotel in Norway. Thanks to all participants for sharing their knowledge and contributing to a lot of networking and fun. The two-day program included presentations and round-table discussions on topics like setting up service catalogs in the Self Service Portal, as well as setting up landing pages for it, customized case windows, the Project & Change Management module, Knowledge Management, Enterprise Service Management and mail distribution from POB and a whole lot more. Furthermore, the conference participants competed in a geoQuestor event and discussed various issues at the yearly General Assembly. All presentations and notes from the General Assembly can be found at PUG Events. Images by courtesy of Arne Kolstø can be found here.