Has ITIL forgotten about Medium Sized Business? This questions has been discussed in many IT magazines and publications throughout last year. The answer is No. IT Service Management aligned with ITIL rather means that IT is implementing a framework that always has to be customized to the relevant business and organization.
But how? What can you leave out? What has to be introduced? ITIL has not forgotten about Medium Size Business – in fact, medium sized companies are challenged to adapt processes and Best Practices to match their requirements and needs. How this can be done will be discussed by experts and IT Managers at the itSMF LIVE! Event in Frankfurt on 28 April 2014.
Wendia is giving away to free tickets for customers. If you are interested, just send a mail to Miriam Gögelein (firstname.lastname@example.org). The first two entries will receive a free ticket.