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On Tuesday the 18th of November, Danish Crown in Holsted will be hosting a PUG theme day, featuring a presentation by Alm. Brand. Wendia’s consultants will be presenting the enhancements in the coming version 1.6 of POB G6 as well as answering all your POB-related questions.
Invitations will be sent out during September-October.
Wendia North America invites you to get your POB G6 skills up to speed in this training session that will take place in Wendia North America’s corporate headquarters in Orem, Utah, on September 29 through October 3.
Don’t miss out on this chance!
For registration and/or questions please contact Paige Tueller at p.tueller@wendia.com
At the end of August Wendia in Denmark will be holding three training sessions in POB System Administration.
On Tuesday the 20th of May KMD hosted the spring theme day for Danish-speaking customers.
Coloplast and KMD gave interesting presentations about the importance of having an accurate CMDB, automating the population of it, and getting support for its use throughout the organization; including step-by-step guides to implementing CMDB’s. The presentations and the many questions from the participants led to some good discussions – and all participants could bring home inspiration for their future work with the CMDB.
At the last general assembly in March 2014, PUG Scandinavia elected a new board. Here is a short presentation of the new board members:
Chairman – Göran Wihlgaard
Göran Wihlgaard is situated in Sweden at Atea. He is 57 years old and has being working with Service Management since 1985. The first contact with POB was in 1999 as consultant at Merkantildata (today Atea). Göran has been responsible for POB at Atea since 2002.
Vice chairman – Øyvind Sand
Øyvind Sand has been a member of the board since 2003. He is situated in Norway at Mirror Accounting. He is the manager of Mirror’s IT department. POB was installed at Mirror during 2002, and IT got the responsibility for managing POB.
Treasurer – Allan Eriksen
Allan Eriksen is working in Vordingborg Kommune a medium-sized municipality in Denmark. He is a certified ITIL® v.3 Expert and PRINCE2® Practitioner, and has been working with Service Management since 2005. POB has been used in Vordingborg since 2006, and Allan is POB administrator.
Invitations have now been sent for the PUG theme day meeting to be hosted by KMD on May 20th.
We look forward to seeing Danish-speaking POB users at the event that features presentations by Coloplast and KMD on their use of CMDBs.
The members of the German POB User Group met for their annual conference in Baiersbronn from 27 – 28 March 2014. During the Wendia World Cafe Session, participants openly shared their thoughts about the future of ITSM and POB and their expectations towards the POB User Community. Please feel free to download a summary of the results that can be found under PUG Events.
Another successful Scandinavian PUG Conference has just ended – thanks to all for their valuable contributions. It was inspiring to see Norwegian Statsbygg and Danish Alm. Brand present their two different Self Service Portal set ups and hear about their experience with setting them up. We also enjoyed hearing about Danish municipality Herning’s successful G6 migration and what benefits they see in the service desk when working with G6, and finally hearing about Danish ScanNet’s experience with implementing change management with POB G6.
The very entertaining presentation on how to successfully communicate and the later social event at Grana Bar, where we could try out our skills in outdoor activities like “mattressing” down an icy slope and throwing axes, brought us all closer together – and hopefully made future networking and POB-related cooperation much easier.
After 15 and 12 years respectively in the PUG board, Lykke Harrison, formerly CSC now Wendia, and Leon Johansen, Ringsted municipality, chose to leave the board and elected instead were Allan Eriksen, Vordingborg municipality, and Göran Wihlgaard, Atea Sweden. We also said goodbye to Ole Wendelbo, KMD, who will take retirement this summer. Ole has been a keen contributor to the PUG conferences in the past many years, as accountant and dedicated speaker at numerous conferences. Thanks to Lykke, Leon and Ole for their great contributions – and welcome to the new PUG board!
More images, by courtesy of Arne J. W. Kolstø, Wendia Norway, can be seen at http://photo.ajwk.no/pug14/
Also, dont miss out on this great video made by Niklas Bergengren, Atea Sweden https://www.youtube.com/watch?v=sbHO0lafshY